This page was automatically generated as a starting template only. It does not constitute legal advice. Review and update all policies with a qualified professional before accepting orders.
FAQ: Orders, Shipping & Returns
Most in-stock items process within 1–3 business days, then ship based on the method you choose at checkout. During new drops, holidays, or tour weeks, processing may take a little longer—if anything changes, we’ll keep you updated by email.
If something isn’t right, you can request a return or refund for eligible items within the allowed window and in original condition. Start the process on the Returns page and review full details here: Refund and Returns Policy.
As soon as your package ships, you’ll receive an email with a tracking link (and tracking number, if available). If you don’t see it, check your spam/promotions folder, then use the support form below with your order number and email address.
International availability depends on the destination and the item in your cart. If international shipping is available for your address, you’ll see rates and estimated delivery times at checkout; customers are responsible for any customs duties or import fees.
Submit the support form below as soon as possible with your order number and a clear photo of the item and packaging. We’ll review it and help make it right (replacement, exchange, or next steps) based on stock and eligibility.
